Partner Terms

These draft Partner Terms describe general expectations for local chauffeur companies and independent professional drivers who are interested in providing transportation arranged through RideCar. They are a discussion draft only and do not replace a separate written provider or partner agreement.

A partner relationship begins only when RideCar and the provider have completed any required review and have entered into the applicable written agreement. Submitting an inquiry, being reviewed, or receiving a request about a trip does not itself create a partnership or guarantee work.

RideCar connects travellers with local chauffeur providers or independent professional drivers in destinations where service may be available. The provider is responsible for delivering the transportation accepted for a trip, subject to the applicable partner agreement and local law.

Nothing in this draft determines employment status, agency, exclusivity, or the allocation of contractual responsibilities. Those matters must be established in the final agreement and reviewed for the relevant jurisdiction.

Before accepting RideCar-arranged work, a provider may be asked to supply information needed to verify its business, operating authority, chauffeurs, vehicles, insurance, and ability to provide the requested services lawfully and safely.

Requirements can vary by market. RideCar will communicate any applicable documents and review steps separately. Do not send sensitive identity documents, payment credentials, or government identification numbers through a general inquiry form; use only a secure process specifically provided for verification.

Providers are responsible for ensuring that vehicles and chauffeurs assigned to a trip meet applicable local legal, licensing, safety, and operating requirements, as well as any requirements agreed in writing with RideCar.

Vehicle categories, condition standards, equipment, and passenger or luggage suitability may be specified in a market-specific partner agreement. A vehicle image or category in RideCar’s materials is illustrative unless the trip or written agreement states otherwise.

Ride opportunities, if offered, may include airport transfers, point-to-point rides, hourly chauffeur bookings, business trips, events, or other services supported in a destination. A provider should accept only trips it can fulfill as requested and in accordance with its agreement.

Trip details, service scope, pickup instructions, timing, vehicle category, and any applicable provider compensation should be confirmed through the designated booking or partner channel before the trip is accepted.

Providers are expected to communicate professionally with RideCar and travellers, follow confirmed trip instructions, protect passenger safety and privacy, and promptly report delays, incidents, service changes, or other issues through the designated contact channel.

Specific service levels, response times, dress or presentation standards, flight monitoring responsibilities, waiting rules, and complaint procedures must be stated in the applicable written agreement or trip instructions. This draft does not establish guaranteed response times or operating commitments.

Provider rates, RideCar fees or commissions, payment currency, invoicing, payment schedule, taxes, adjustments, and supporting documentation must be agreed in writing before a provider accepts work.

No payment amount, payment date, commission rate, or guaranteed volume of work is promised by this draft. The final provider agreement and confirmed trip details govern these matters.

A provider should promptly notify RideCar through the designated channel if it cannot perform an accepted trip or if the requested itinerary changes. Changes, cancellations, waiting time, no-shows, extra stops, and any resulting charges are governed by the trip terms and final partner agreement.

Providers should cooperate reasonably with RideCar to review service concerns and provide accurate information about incidents or disputed trip details. Any corrective measures or consequences must be set out in the final agreement and applied consistently with local law.

Providers should use traveller and trip information only to perform the accepted transportation and for other purposes permitted by the applicable agreement and law. Personal information must be handled with appropriate care and safeguards.

Any retention periods, security requirements, confidentiality duties, ownership of materials, and permissions to use RideCar branding or booking tools must be defined in the written provider agreement and related privacy terms.

Submitting a partner inquiry does not guarantee approval, trip offers, or earnings. If a provider is approved, any right to pause availability, decline future work, suspend access, or end the relationship will be governed by the written partner agreement and applicable law.

This draft does not set notice periods, grounds for suspension, or termination rights. These provisions require review and agreement before the terms are finalized.

Providers must maintain any licences, permits, and insurance required by law and by the final written agreement for the relevant services and markets. The required coverage types and limits must be confirmed for each jurisdiction rather than inferred from this draft.

Responsibility for passenger claims, property damage, indemnities, liability limits, and dispute handling must be clearly allocated in the final agreement and reviewed by qualified counsel. This draft does not waive or limit any rights that cannot lawfully be waived or limited.

These draft Partner Terms are for discussion and do not create binding commercial terms. If a provider is approved, the parties must review and sign the applicable written partner agreement, including market-specific schedules and operational requirements.

RideCar’s contracting entity, governing law, venue, dispute-resolution process, notice details, and effective date are intentionally left for confirmation and legal review before publication or use.